FAQ

Frequently Asked Questions:

Once your order has been dispatched, you will receive an email containing your tracking number and a link to track your package.

Yes, we do offer international shipping. Costs and delivery times vary based on location, you can find out more in our Shipping page.

Our standard shipping normally takes 6 to 11 days. For expedited shipping options, please check our shipping information page.

We accept a variety of payment methods including Visa, MasterCard, American Express, PayPal, and Apple Pay.

Unfortunately, we do not support splitting payments across different methods for a single order at this time.

Absolutely! We take the security of your information seriously. Our website uses SSL encryption to protect your data and we do not store your credit card details.
All payments are processed by Stripe or Paypal.

Our payment systems are equipped with state-of-the-art fraud detection tools and all transactions are closely monitored for any suspicious activity.

To initiate a return, please visit our Returns & Refunds page for step-by-step instructions.

Items must be in original condition unused, please refer to our Return & Refunds page for more details

Refunds are processed back to the original method of payment within 5-10 business days of receiving the returned item(s).

You can reach our customer service team by visiting our Contact Us page. We're here to assist you with any queries you may have.